Our Warranties

All XS Power products carry a 60 day risk free guarantee. If you are not satisfied with your purchase for any reason, you can return it to where it was purchased (with proof of purchase) for an exchange or full refund. We have full confidence in our products, and are sure you will too!

We take great pride in our quality, value and performance and believe that this product will offer you trouble free operation throughout it’s lifetime providing you take care to follow the simple instructions.

If you experience any problems with your product the warranty details are listed below.

Download our 12V XS Power AGM (D&S Series) batteries 3 year warranty.

 

*XS Power Batteries provides each of these warranties from the date of purchase, to the original purchaser. This warranty covers manufacturing defects in material and workmanship.

Download our 12V XS Power AGM (PS&XP Series) batteries 2 year warranty.

 

*XS Power Batteries provides each of these warranties from the date of purchase, to the original purchaser. This warranty covers manufacturing defects in material and workmanship.

Download our 14V & 16V XS Power AGM batteries and accessories 1 year warranty.

 

*XS Power Batteries provides each of these warranties from the date of purchase, to the original purchaser. This warranty covers manufacturing defects in material and workmanship.

Download our 12V & 16V XS Power lithium batteries 1 year warranty.

 

*XS Power Batteries provides each of these warranties from the date of purchase, to the original purchaser. This warranty covers manufacturing defects in material and workmanship.

Download our 12V, 14V & 16V XS Power TITAN8 lithium batteries 1 year warranty.

 

*XS Power Batteries provides each of these warranties from the date of purchase, to the original purchaser. This warranty covers manufacturing defects in material and workmanship.

Download our 12V & 16V SuperBANKS 1 year warranty.

 

*XS Power Batteries provides each of these warranties from the date of purchase, to the original purchaser. This warranty covers manufacturing defects in material and workmanship.

2.7V SuperCELLS ultracapacitor 1 year warranty.

 

*XS Power Batteries provides each of these warranties from the date of purchase, to the original purchaser. This warranty covers manufacturing defects in material and workmanship.

Download our 2.85V SuperCELLS ultracapacitor 1 year warranty.

 

*XS Power Batteries provides each of these warranties from the date of purchase, to the original purchaser. This warranty covers manufacturing defects in material and workmanship.

Limited Warranty

a) XS Power provides the warranty from the date of purchase, to the original purchaser.  This warranty covers manufacturing defects in material and workmanship only.

b) XS Power does not cover damage or failure caused by abuse, misuse, faulty installation, improper maintenance, swelling, or any repairs not carried out by XS Power.

c) There will be no obligations or liability on the part of XS Power for consequential damages arising from the use of the product or any indirect damages with respect to loss of property, revenue, or costs for removal, installation, or re-installation.

d) For warranty service, the product must be reported to XS Power to receive a unique RGA number (return goods authorization) and at that time you will be advised of where to send the faulty product.

e) All shipping charges for returns should be pre-paid.  If the requested repairs or service are within the terms of this warranty then the item will be returned to you on completion without any charge.  The unit must be in its original packaging with any original accessories.  XS Power will not be responsible or accept any liabilities for any lost or damage to additional items which are sent with returned product.

f) Provide a copy of receipt.

g) If the product is not covered under the terms of this warranty.  XS Power will advise you of the costs to carry out any repairs necessary and the unit will be shipped to you on receipt of payment for the work including the return freight charges.

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